Refund Policy
Simple, pay-as-you-go subscriptions. Cancel anytime — and a 30-day money-back guarantee if you change your mind.
Last updated: 18 September 2026
Cancel anytime
LifeFile SA Pty Ltd subscriptions are pay-as-you-go. You can cancel at any time — there is no notice period, no cooling-off obligation, and no cancellation penalties. Your access simply continues until the end of the billing period you have already paid for, and you will not be billed again.
30-day money-back guarantee
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net or contact our support team at hello@lifefilesa.co.za and we'll help you.
Questions
For anything about billing, cancellation, or refunds, reach us via our Contact page. See also our Terms & Conditions and Privacy Policy.